Return Policy.

 

We have been handcrafting mattresses for over a century and stand by our products which is why, US Truck Mattress comes with a generous 120 night trial period. If after trying our mattress for a minimum of 90 days, you are not completely satisfied with your purchase, you may simply call us for a RMA number (Return Merchandise Authorization number) and we will begin processing your mattress return.

You have from the 90th day to the 120th day to request a RMA number. We just ask that you take the full 90 days to get used to your new mattress. Note: We don’t accept RMA requests until after a full 90-day trial, nor do we accept exchanges for another mattress. We do not accept returns if the mattress is stained, ripped, or otherwise damaged nor do we accept a return that has passed our 120-day sleep trial expiration date.

Our return policy is designed to ensure US Truck Mattress delivers a high-quality mattress that will fit your specific needs and help you get a better night’s rest. Ordering the correct size, model, and thickness of a mattress is the responsibility of the customer. Measure your bed frame or platform and make sure you order the correct size. We do not accept returns for incorrectly ordered mattresses. If you have any questions, please reach out to our Sleep Experts and we will help you pick out the correct size mattress.

US Truck Mattress reserves the right to NOT sell a mattress to a customer who has previously returned one. For more details on incorrect orders or returning a mattress, please contact our customer service department at: 1-800468-6096.